This Privacy Policy explains how ZoltanTech LTD ("we", "us", "our", or "Company") collects, uses, and protects personal data of individuals ("User", "you", or "your") who use our website zoltantech-ltd.com (the "Site").

Company Details:

• Company Name: ZoltanTech LTD
• Company Number: 16887893
• Registered Address: 3rd Floor, 86-90, Paul Street, London, England, EC2A 4NE
• Email: info@zoltantech-ltd.com
• Phone: +36 205582310

By using our Site and services, you consent to the collection, processing, and use of your personal data as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Site.

This Privacy Policy complies with the General Data Protection Regulation (GDPR) and UK Data Protection Act 2018, as well as other applicable data protection laws in the European Economic Area (EEA) and United Kingdom.

2.1 Personal Information You Provide

When you place an order or contact us, we collect the following personal information:

• Contact Information: Full name, email address, phone number
• Delivery Information: Shipping address, country, postal code
• Order Information: Products ordered, quantities, prices, order date
• Communication Data: Messages, inquiries, and correspondence with us
• Business Information: Company name, VAT number (for business customers)

2.2 Payment Information

We accept only SEPA bank transfers. We do NOT collect or store your bank account details. Payment is processed directly between you and your bank. We only receive confirmation of payment receipt from our bank.

2.3 Automatically Collected Information

• Technical Data: IP address, browser type, device information, operating system
• Usage Data: Pages visited, time spent on Site, clickstream data
• Cookies: See our Cookie Policy for details

We process your personal data for the following purposes and legal bases:

3.1 Contract Performance

• Processing and fulfilling your orders
• Arranging delivery with suppliers
• Sending order confirmations and invoices
• Providing customer support
• Managing returns and refunds (if applicable)

3.2 Legal Obligations

• Complying with tax and accounting requirements
• Maintaining transaction records as required by law
• Responding to legal requests from authorities
• Preventing fraud and ensuring payment security

3.3 Legitimate Interests

• Improving our website and services
• Analyzing customer behavior and preferences
• Protecting our business from fraud and security threats
• Sending service-related communications

3.4 Consent

• Sending marketing communications (only with your explicit consent)
• Using cookies for analytics and personalization

We may share your personal data with the following third parties:

4.1 Suppliers and Delivery Partners

We share your name, delivery address, and order details with our authorized suppliers who deliver products directly to you. This is necessary to fulfill your order.

4.2 Service Providers

• Email service providers (for sending order confirmations)
• Web hosting providers
• Analytics services (Google Analytics)
• IT support and maintenance providers

4.3 Legal Requirements

We may disclose your information to government authorities, law enforcement, or legal advisors when:

• Required by law or legal process
• To protect our rights or property
• To prevent fraud or security threats
• To comply with regulatory obligations

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity.

We retain your personal data for the following periods:

• Order Data: 7 years (for tax and accounting purposes as required by UK/EU law)
• Customer Account Data: Until you request deletion or 3 years of inactivity
• Marketing Consent: Until you withdraw consent
• Technical/Analytics Data: Up to 26 months
• Communication Records: 3 years from last contact

After the retention period expires, we securely delete or anonymize your personal data.

As a data subject in the EEA or UK, you have the following rights:

• Right to Access: Request a copy of your personal data we hold
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data (subject to legal obligations)
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for marketing or cookies
• Right to Lodge a Complaint: Contact your local data protection authority

To exercise any of these rights, please contact us at info@zoltantech-ltd.com with your request. We will respond within 30 days.

ZoltanTech LTD is registered in England. When you use our services, your personal data may be transferred to and processed in the United Kingdom.

We ensure appropriate safeguards are in place for international data transfers:

• Standard Contractual Clauses (SCCs) approved by the EU
• Adequate security measures to protect your data
• Compliance with GDPR requirements for data transfers outside the EEA

Your data is primarily processed by suppliers located within the European Economic Area to fulfill your orders.

We implement appropriate technical and organizational measures to protect your personal data:

• SSL/TLS encryption for data transmission
• Secure server infrastructure with regular security updates
• Access controls limiting data access to authorized personnel
• Regular security audits and vulnerability assessments
• Employee training on data protection
• Secure backup and disaster recovery procedures

However, please note that no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Our Site and services are not intended for children under 16 years of age. We do not knowingly collect personal data from children.

If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately at info@zoltantech-ltd.com, and we will delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons.

The updated version will be indicated by the "Last updated" date at the top of this policy. Material changes will be communicated via email or prominent notice on our Site.

We encourage you to review this Privacy Policy periodically. Your continued use of the Site after changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Company Name: ZoltanTech LTD
• Company Number: 16887893
• Email: info@zoltantech-ltd.com
• Phone: +36 205582310
• Address: 3rd Floor, 86-90, Paul Street, London, England, EC2A 4NE
• Working Hours: Monday-Friday: 9:00-18:00, Saturday: 10:00-17:00

For more information, please also review our Cookie Policy, Terms & Conditions, and Delivery & Payment information.

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with your local data protection supervisory authority:

• UK: Information Commissioner's Office (ICO) - www.ico.org.uk
• EU: Your national data protection authority - find yours at www.edpb.europa.eu

However, we encourage you to contact us first so we can address your concerns directly.